Frequently Asked Questions

Got questions about our bathroom design and installation, walk-in showers and wet room installation, flooring and tiling or underfloor heating services? Here you'll find answers to the most common queries our customers ask before starting a project.

  • How long does a full bathroom renovation take?

    Most bathroom renovations take around 2 to 4 weeks, depending on the size, layout, and complexity. We’ll always give you a clear timeline before starting.

  • Do you provide both the design and the installation?

    Yes, we offer a complete service — from planning and design through to supply and full installation, all managed by our in-house team.

  • What’s the difference between a wet room and a standard shower room?

    A wet room is fully waterproofed with level flooring and a walk-in shower area. It offers a sleek, open design and is ideal for smaller or modern spaces.

  • Can I install underfloor heating in an existing bathroom?

    Absolutely. Electric underfloor heating systems are ideal for retrofitting and can often be installed without major disruption to your current layout.

  • What areas do you cover?

    We cover Wimbledon, Kingston upon Thames, Epsom, Cheam, Raynes Park, Claygate, Weybridge, and surrounding South West London and Surrey areas.

  • Can you work to my budget?

    Yes. We work closely with customers to design bathroom solutions that suit their needs and budget without compromising on quality.

  • How much does a new bathroom cost?

    Every project is different, depending on size, materials, and complexity. We offer free quotes and can tailor a design to suit your budget.



  • Do you supply the materials, or can I choose my own?

    We can supply everything needed — or work with your chosen suppliers if you prefer. We’re happy to help you find the right style and fit.

Still have a question?